- If you're like many Americans you're dreading your first day back after the holidays. Your to-do list and bursting-at-the-(cyber)seams in-box loom large. Workplace performance expert Jason Womack
explains how to get a handle on both - and maybe even find the wherewithal to finally change your life.
Now that the presents have been unwrapped and the halls have been undecked, it's back to the daily grind. And while you'd love to feel energized and excited about jumping into 2012, instead you're weighed down with dread. You know the second you step foot in your office you'll be hit with 20+ tasks to add to your to-do list and an inbox full of e-mails begging for an immediate response. You'll start January 2 feeling overwhelmed and incapable of getting everything done - and 2012 will become another year of wishing things were different.
It's true, says Womack: For too many of us, feeling anxious and overwhelmed has become the new normal. But 2012 can be the year you finally get a handle on your to-do list and start working - and living - at your best.
"Most of your dread doesn't come from the work itself - it comes from how you think about the work," says Womack, a workplace performance expert, executive coach, and author of the new book "Your Best Just Got Better: Work Smarter, Think Bigger, Make More" (Wiley, February 2012, $24.95). "The psychological weight of unfinished tasks and unmade decisions is huge. There is a constant feeling of pressure to do more with less. You can't change that reality - but you can make peace with it."
Womack's book is packed with strategies, tactics, tools, and processes to help readers consistently and incrementally improve their performance at work. It teaches the fundamentals of workflow and human performance and spells out how to get more done, on time, with fewer resources, and with less stress. But more than that, it provides brilliant insights into why we tend to do what we've always done - and how we can break out of the patterns that hold us back.
"The first step to changing the way you get things done is to accept that you're never going to get it all done," says Womack. "You'll always be updating your to-do list by crossing off completed tasks and adding new ones - and that's okay. When you improve the way you approach the things you need to get done, both on the job and off, you'll stop wishing things were different and start really making new things possible."
Essential Good Habits You Can Create In 2012 And Make It Your Most Productive Year Yet
• Purge And Unsubscribe: When Womack suggests reducing your psychological burden, in some cases that means reducing your literal burden. Start 2012 by deleting and recycling to make room for the "new" of the new year. Too many people let a backlog (paper and digital information) pile up over the last six weeks of the year.
• Block Out Your Time And Prioritize: Ask yourself this: How much time do I really spend each day clicking through e-mails and making my to-do list? The answer is probably a lot. When you spend your day making giant to-do lists or flagging "urgent" e-mails, you'll never get any real work done. Instead look at your day and figure out where you have blocks of time to really focus and engage on what needs to be done.
• Change How You Manage E-mail: The moment you click on your inbox, your focus goes and your stress grows, as you proceed to delete, respond, forward, and file the messages you find there. You see names and subject lines and suddenly your mind starts racing; all you can think of are the latest projects, the "loudest" issues, and the high-priority work that shows up. If you're not careful, all you'll do all day is manage your e-mail.
• Take Technology Shortcuts: Womack writes about a client of his who easily wasted over three hours a week organizing her e-mails into the 300+ folders she had down the left-hand column of her Microsoft Outlook. And those three hours didn't include the time she knew she'd have to spend catching up - putting most of her 7,000 inbox e-mails in those folders! Womack shared with his client a few specific features (rules and search folders) of Microsoft Outlook that would enable her to cut down considerably the time she spent organizing her e-mails.
• Break Inertia: Ever watch a freight train start to move? That first forward jolt takes the most energy; keeping the train rolling is much easier. Do some small things to get rolling on getting caught up at the beginning of the year. Then pace yourself. You'll probably find it's much easier to keep rolling along at a comfortable clip.
• Keep Your BlackBerry Out Of Bed: Womack writes about a client who listed "Check e-mail on Blackberry (in bed)" as part of his daily morning routine. Note that he didn't do anything about those e-mails while still in bed. He waited until he was commuting to work (he had a 40-minute train ride to the office each day) to start taking action. Then, he said, he rushed through his morning worrying about the e-mails he had read in bed.
• Always Be Prepared For "Bonus Time": This is a great strategy for increasing productivity throughout the year, but it will be especially helpful in the days following your holiday vacation (or any break). Bring small chunks of work with you wherever you go. Then, while waiting for a meeting to start or for a delayed flight to depart - Womack calls these unexpected blocks of free time "bonus time" - you'll be able to reply to an e-mail or make a phone call. In other instances, you might have enough time to review materials for another meeting or project you are working on. If you're prepared, you can also confirm appointments, draft responses, or map out a project outline.
• Reduce Meeting Time Lengths: If meetings at your organization are normally given a 60-minute time length, start giving them a 45-minute time length. You'll find that what you get done in 60 minutes you can also achieve in 45 minutes. You'll also gain 15 extra minutes for each meeting you have.
• Figure Out What Distracts You: It can be extremely helpful to discern exactly what it is that gets in the way of your focus. Identify what is blocking your ability to give all of your attention to what needs your attention. Is it the constant ding of e-mails popping up in your inbox? Is it employees or colleagues who need "just a minute" of your time? Once you have this inventory, you can begin to make subtle changes so that you wind up getting more done, in less time, at a higher level of quality.
• Divide Your Projects Into Small, Manageable Pieces: Take one step at a time and don't worry about reaching the ultimate goal. Make use of small chunks of time. In fact, a great way to approach this is to break the yearly goals down into quarterly goals. Now that you're back, there are X number of weeks left in the first quarter. If you worked on a goal only two hours each week (perhaps over four 30-minute sessions) you'll have a total of X hours to invest in that goal. Set milestones, decide actions, and make progress faster.
• Identify The Verbs That Need Attention: (And here's a hint: Smaller is better.) Organize your to-do list by verbs in order to manage your productivity in terms of action, delegation, and progress. Actions such Call, Draft, Review, and Invite are things that you can do, generally in one sitting, that have the potential to move the project forward one step at a time.
• Learn To Delegate Clearly: Come to terms with the fact that you can't get it all done yourself. Identify exactly what needs to be done and by when. Over-communicate and (if you need to!) track what you have given to whom.
• Hold Yourself Accountable With End-Of-Day Notecards: At the end of each day, for the first 20 or so workdays of January, write down (on a 3 x 5 notecard) basic things about each day: Who you met with. What you completed. Where you went. What you learned. At the end of the month, you can use this "inventory of engagement" to identify what you want/need to do more (or less!) of.
• Implement A Weekly Debrief: Take time after every five-day period to stop, look around, and assess where you are in relation to where you thought you would be. Look at three key areas: (1) What new ideas have emerged? (2) What decisions need to be made? (3) How do I track this information?
• Forecast Your Future: Open your calendar to 180 days from today. There, write three to four paragraphs describing what you'll have done, where you'll have been, and what will have happened to your personal/professional life by then. This kind of "forecasting" is good to do from time to time, and by spending 10 or so minutes at the beginning of the year thinking about the next six months, you'll put your goals into action.
"There's a reason we're so drawn to New Year's resolutions," says Womack. "On a deep, fundamental level we want to get better and better, both on the job and off. There is no reason to remain mired in frustration and struggling to catch up. Life can be a wonderfully exciting journey, and it can start whenever we want it to start. January of 2012 is as good a time as any."
About The Author
Jason W. Womack, MEd, MA, provides practical methods to maximize tools, systems, and processes to achieve quality work/life balance. He has worked with leaders and executives for over 16 years in the business and education sectors. His focus is on creating ideas that matter and implementing solutions that are valuable to organizations and the individuals in those organizations.
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